Return Policy

Order Processing Time: 1. All orders are processed and shipped within 7-9 business days after the order is placed. Expedited shipping options are available for faster delivery. 2. Shipping Rates and Methods: Shipping charges are calculated based on the weight of your order and the destination. Rates will be displayed at checkout. We offer standard and expedited shipping options. Free shipping may be available for orders over a certain amount, as specified on our website. 3. Shipping Destinations: We currently only ship to the USA. If your location is not listed, please contact us for potential arrangements. 4. Faster Shipping: Expedited shipping options are available for faster delivery. 5. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use the provided tracking number to monitor the status of your shipment through our website or the carrier's tracking system. 7. Lost or Damaged Items: We are not responsible for lost or damaged items during shipping. Please contact the carrier directly to resolve any issues related to lost or damaged shipments. 8. Returns and Exchanges: For information on returns and exchanges, please refer to our Return Policy page. 9. Holiday Shipping: During peak seasons and holidays, shipping times may vary. Please place your orders in advance to ensure timely delivery. 10. Contact Information: If you have any questions or concerns regarding your order or our shipping policy, please fill out our contact form on our contact page. Note: This shipping policy is subject to change without notice. Please check our website for the most up-to-date information. - Thank you for choosing ciara.nyc